Track and Organize Your Inbox!

Happy Thanksgiving Customers!

Do you want to get your inbox organized to prepare for all those Holiday eCards? Wish there was a way to sort out those Black Friday deals automatically? Configure your inbox to use tabs and sorting today!

Unsorted Default Inbox


Tabbed and Sorted


By clicking on the Gear icon SNP_2970278_en_v0on the top right corner and selecting “Configure inbox”. From there you can choose which tabs you would like enabled, you can enable one or all of the follow tabs:

  • Primary: This includes emails from family, friends, and other common recipients along with unsorted mail
  • Social: Emails from social networks, online dating sites, gaming platforms, and sharing sites will appear here
  • Promotions: Offers, sales, special deals, and other promotional and marketing emails are included
  • Updates: Statements, bills, receipts, and confirmations emails will be stored here
  • Forums: Groups, forums, mailing list, and other mass group messaging networks

Understanding Where Messages Go and How to Find Them

For more information you can check out the links below!

Inbox tabs and category labels

What is Archiving?

Find missing email

Using desktop programs with Google Drive

Aloha Ohana,

Google Drive now integrates directly with your local applications like Word, Powerpoint, Excel, and Photoshop. You can download the Google Drive program to access your Drive as a folder on your computer and sync files to the cloud. This is just like Dropbox or but already included with your account! You can watch this video to learn how to upload to Drive.

Drive is available wherever you need it! PC, Mac, iPhone, or Android supported!


If you haven’t done so already we recommend switching to Google Chrome because it auto update to protect you. Take a look at our latest security alert about POODLE for more information about browser protection. Google Chrome users can download this extension that integrates all of your programs with the Google Drive Web interface

Files can now be opened directly using our web interface!

Files in the cloud can never be lost due to a computer failure and all files uploaded and shared on Google Drive are scanned for viruses. We hope you take advantage of your included Google Drive space!

Mahalo for choosing!

Aloha Tone: Say Aloha to Your Old Phone System

Happy Halloween Customers!

Are you getting the spooks when you have to deal with your business phone system?  Our sister company Aloha Tone offers a feature rich IP phone system backed by local support on Oahu.

Aloha Tone’s cloud PBX can replace your dial tone, fax machine, and answering IVR service, while providing you powerful features like incoming fax/voicemail to email, call recording, and password protected conference calls. We configure advanced features like eFax, auto answering menus, and call routing to your needs as an individual customer. Changes to your phone system can be made in less than 24 hours giving you the flexibility needed to maximize the value of your hosted PBX system! Every single extension can have a direct number to call and we can even set up a toll-free number for you business.

Aloha Tone: it’s for you

Aloha Tone’s PBX phone software is in the cloud, there is no sever or special device that you need to maintain on site. The dedicated cloud PBX receives calls via eight data centers around the world. If your premise is destroyed or inoperable due to a disaster like fire, our cloud based service will continue to answer and route calls to any phone you like. Moving or growing your phone system is easy with us, just give us a call and we will help move or add phones anywhere there is an internet connection.

Check out these links for more information!

Aloha Tone Info Sheet
Aloha Tone Service Guarantee
Aloha Tone VVX 400 Phone 

We are currently offering free VVX 400 phones: Call Aloha Tone today at 848-8888!

Group Video Conference with Hangouts!

Aloha customers!

Did you know you a powerful conferencing and chat tool is right at your fingertips? With Google Hangouts you can chat and video conference for free! Have up to ten participants in a group conference and even add a phone participant in the USA for free! To get started with video chats download the free Google Hangouts plugin/app to your PC, iOS, or Android device and sign in to your account.

Webmail integration Mail

You can chat with anyone who has Google Hangouts right from our webmail by using the chat sidebar, just type their email to invite them to a hangout. From there you can add other participants and even start a video call, there is no separate website or software needed if you would like to just chat.

Hangout wherever you go!

Google Hangouts has much to offer and we recommend checking out these resources to learn about all the features you can use!

Google Hangouts Help Center
Ultimate Guide to Google Hangouts
Share Your Screen with Hangouts

Security Alert: POODLE

Good day Customers,

A new web security threat has emerged called POODLE that can compromise your personal information. Normally your connection to our webmail or bank is secure and encrypted and you see a padlock symbol or “https” in your internet browser. POODLE allows an attacker downgrade this encryption to lower level, SSL 3.0, that is not sufficient to protect your personal information. services will be disabling SSL 3.0 to prevent this attack on our services such as webmail, however we strongly suggest that you download latest Mozilla Firefox or Google Chrome to protect yourself against POODLE. Both Firefox and Chrome automatically update to protect you, in conjunction your antivirus, from the latest threats. Automatic updating means you never have to deal with hassle of clicking through an installer or updater while still receiving all the newest features and enhancements for Firefox or Chrome. Mozilla and Google will be disabling SSL 3.0 in their browsers so if you have them currently, you will be automatically updated to receive POODLE protection.




Mahalo for choosing!

Manage Time With Google Calendar

Are you taking advantage of Google Calendar? With Google Calendar you can manage your time by planning and scheduling events and even share your calendar so that everyone has the same agenda. Google Calendar also allows you set a text or email notification to remind you hours, days, or even weeks before your event. Built-in calendar synchronization is available for Android and iOS so your calendar fits in your pocket.

Creating Events in Google Calendar

The easiest way to add an event is using the Quick Add feature. To use this feature visit Google Calendar and click on the arrow next to “Create”. Enter in your event along with the time and Google Calendar will automatically create your event. This can be as simple as “Lunch at 12″ or as detailed as”Group Meeting in Conference Room on Monday 9am”.

If you would like to learn more check out these two site!

Google Calendar Help Center
Google Calendar Video Training 

Inactive Accounts May be Deleted

Aloha Ohana! is committed to a safer and more secure internet for everyone. Part of that commitment is preventing spam and other unauthorized uses of accounts.

We will be proactively suspending any account that has not been used for over a year. If your account is disabled or suspended you can call us at 545-LAVA to have it reactivated, you will not lose any of your emails or data.

Mahalo for your patience while we help make the internet a better place for everyone and please check out the video below for some email safety tips!


How to Know if an Email is Real

Unlimited Document Storage & Collaboration

Aloha Customers!

Did you know that in addition to your email storage, you have unlimited cloud storage for your documents, spreadsheets, and presentations? Using Google Drive gives you powerful editing tools while ensuring that your files are always backed up. It’s easy to share files and multiple people can collaborate on a single document or spreadsheet at the same time.


What is Google Drive?

Google Drive puts your word processor, worksheet application, and slide maker in the cloud. Have instant access to your files and the tools to edit them from any computer with internet access and find exactly what you need with Drive’s built in search function.


Using Microsoft Office? It’s easy to switch!

You can easily convert all your Word and Excel files to take advantage of your unlimited Drive storage. All you need to do is sign in to your account and visit From there you can upload files to be converted or create a new document to share without worrying about space. Files that are converted in Google Drive will not take up space on your account. This means you can have unlimited documents, sheets, and slides stored on your account.


No hassle sharing!

No more emailing files back and forth or forgetting your USB drive! Easily control who can view or edit files with powerful sharing controls. Multiple editors are handled with ease because you can see all changes in real time. Plus with apps for Android and iOS your files will always be with you.


We hope that you will take advantage of the space! Mahalo from the team!


Click here to access your Drive – 30GB Storage & 2 Factor Authentication – 30GB Storage & 2 Factor Authentication coming May 1, 2015

This affects all email users in 7 months (May 1, 2015). Customers –

Thank you for your continued support since 1994. We are proud to be Hawaii’s oldest ISP.

We strive to bring you the latest and most secure online experience.

In Feb 2011, partnered with Google to move users into the Googleplex as Google Apps Partner Edition accounts. Giving users features which would be impossible for any email provider to match. Companies are still struggling to match the features of Google, Microsoft 365 with office can cost as much as $22 / month per user directly from Microsoft (no local tech support).

In 2015, Google will be replacing the Google Apps Partner Edition with Google Apps for Business/Work. This change will result in a price increase of $4 per mailbox for all Google App Partners. LavaNet will simply pass on this price increase of $4 per month per mailbox which means each mailbox will now be $9/month. The only exception to this pricing is If you have DSL/T1 internet or business VoIP (telephone) services with us, then additional mailboxes will be $5 per month.

We believe this is the best product on the market and will be sticking with Google Apps. Many users make use of multiple systems in the Google Apps environment. We will continue to blog different features of the Google Apps experience so you can maximize your use of Google Apps.

On May 1, 2015 several new features will be enabled:
30 GB storage (from 15GB)
2 Factor / Step Authentication

One huge feature Google Apps Partner Edition misses is 2 Factor / Step Authentication. We believe this is a necessity with any online account, especially how much important data your email holds.

What is 2 Factor / Step Authentication :

What is two-factor authentication?
Two-factor authentication adds a second level of authentication to an account log-in. When you have to enter only your username and one password, that’s considered a single-factor authentication. 2FA requires the user to have two out of three types of credentials before being able to access an account. The three types are:
Something you know, such as a Personal Identification Number (PIN), password, or a pattern
Something you have, such as an ATM card, phone, or fob
Something you are, such as a biometric like a fingerprint or voice print

Product line up will look the the attached :

AlohaTone Voice over IP, DSL , Dialup, Tri-net Solutions T1 customers will get an account free. Additional accounts will cost $5/ month.

Email only pricing will be $9 / month.

We are offering custom domains for those who would like to control their usernames Please see the attached flyer and email.

Our family of companies is here to support you:

Aloha Tone – Voice Over IP done right. Our cloud based infrastructure is geographically diverse (13 Data Centers) – allow our platform to be resilient and scalable, ensuring you always have the best VoIP Service. Our per client dedicated architecture allows for advanced features and security.

Tri-net Solutions – Private high bandwidth, low latency bandwidth with a Service Level Agreement and ability to do Quality of Service – perfect for fixing VoIP issues using best effort internet.

Keep Your ISP Honest – Managed and monitored firewall services on any internet connection. Perfect for quickly pin pointing VoIP issues when using best effort internet. Also great to know if you are getting the bandwidth you think you are paying for.

AlohaDNS – Using our DNS Servers you can stop your office from visiting unwanted domains (Facebook for example). You also get a nightly report on which domains your office visited during that day.

Call us if you have any questions : 545-5282 (LAVA)

Or email us @

We thank you for your continued support and patronage!


     Lavanet EMAIL FLYER



Walk through for 2 Factor Authentication :


iOS device setup – iPhone, iPad, iPod…

iOS device setup

Another advantage to LavaNet accounts being Google Apps accounts is that it is quick and easy to add your LavaNet account to an iOS device (iPhone, iPad, iTouch).

Use your full email and password when adding the account on your iPhone.

Doing this will allow syncing of Email , Contacts , Calendars.

Launch Settings from your Home screen.
1. Tap Mail, Contacts, Calendars.
2. Tap Add Account…
3. Tap Gmail/Google
4. Enter your name, Full LavaNet email address (including the, password for LavaNet, and a descriptive name (for example LavaNet so you can identify it later).
5. Select which services you want to leave on for sync, Mail, Calendars, and Notes.
6. Tap Save.


Or you can use the Gmail app on iphone.

iPhone Gmail App review / tutorials :

Options :